Boarding & Relocation Story
Owner's name: Rani
Furkid's name: Billy, Pomeranian & Frosty, Spitz
From: Kuala Lumpur, Malaysia
To: London, UK
Hi Lennie
The boys arrived about 10 minutes ago, looking very healthy and full of energy. Both went straight for the food and have now just started to relax a little and explore their new home. Thank you so much for looking after them and working with me so professionally to relocate them. I am soooooooooooooo glad that I did not re-home them in KL. We can now start again as one big happy family.
...a few weeks later...The pics say it all....
Billy and Frosty have taken to life the UK like ducks to water. We had our first snowfall this weekend. Frosty is thrilled with the snow whilst Billy just sinks in the deep snow and eats his way back up to the surface. I would like to take this opportunity to thank you for providing the boys with a home away from home for almost 4 months.
They arrived home full of life and thankfully had no issues with their long flight.
I would use only your boarding services if I return to kL in the future and would recommend mamadog to any pet lover who needs assurance that their baby is not being caged up all day.
Dear Lennie,
We would really like to thank you and Adrian for the great professional way you handled the weeks of boarding and export to India of our great dog, Paco.
You guys are very well organized and trustworthy. We did not make life easy for you. You had to sort out all the necessary paperwork and health checks and because it was also your first trip to India that wasn’t always easy. We also changed our traveling date at least 5 times, and every time you smiled and assured us that it was no problem.
Paco had a great time at your place. We are so happy he could board with you for all those weeks because he had a lot of space to run and a lot of canine friends to play with.
He arrived at our house after two months, looking healthy and happy and we would like to thank you again for all your love and care.
You two are great dog lovers and we will recommend you to everybody who is looking for a temporary safe, caring and fun place for their beloved pets.
All the best!
Liset.
Relocation Story
Owner's name: Liset
Furkid's name: Paco, Black Labrador
from: KL, Malaysia to: India
Boarding & Relocation Story
Owner's name: Valerie
Furkid's name: Dharma, Yellow Labrador
from: Kuala Lumpur, Malaysia to: UK
We have used several times the boarding services of Mamadog for our labrador, Dharma, and have always appreciated the kindness of the team as well as their respect for "our way" of taking care of our dog. Before his first stay, we had a first meeting where Dharma met with their pack leader, and Lennie could assess how they would get on. Lennie and Adrien were very respectful of the commands we use with our dog and we know that they took very good care of him each time. Dharma enjoyed a lot going to their place and spending time with the other dogs.
Lennie has been of very good advice as far as Dharma's diet and behaviour were concerned and we appreciated that.
Regarding the relocation services, it was very professionally performed and comprehensive. From the first blood test to the exportation itself, all documents were filled in and all vet visits were done and documented in a very satisfactory way. Our dog arrived in the UK after having spent 5 months at Mamadog's. He was in a great condition, groomed and fluffy! and recognised us right away. Many thanks for your work and attention to Dharma. He and we will miss you!
Kind regards, Valerie
Relocation Story
owner's name: Alexa & Theo Van de Pol
furkid's name: Ukkie & Olivia, British & European Shorthair cats
from: Kuala Lumpur, Malaysia
to: Abu Dhabi
After 2 years of living and working in Malaysia, we had to move again. This time to Abu Dhabi in the Middle East. And ofcourse, our 2 cats, Ukkie & Olivia had to move with us. It is so complex and difficult to relocate animals between countries, we decided to use the services of Mamadog through the recommendation of a friend.
We were very happy that we did! Everything went very smooth and without one problem! Lennie from Mamadog communicated very well with us and she handled everything very professionally...from the paperwork, doctor, boarding, pickup, to the transportation.
Mamadog did a great job!
Boarding & Relocation Story
We didn't want to leave Kuala Lumpur without leaving a heartfelt tribute to the care that Lennie and Adrian gave to our Jack Russell's, Guinness and Murphy.
Mamadog was recommended to us at the eleventh hour and basically saved the day in completing the entire importation from Abu Dhabi to Kuala Lumpur.
Over the years, Lennie and Adrian cared for them numerous times in their own home as well as stayed in our house with them (last minute) while we rushed to Canada on bereavement leave. Each time, Mamadog came to our house, met and discussed the dogs requirements and followed our practices down to the T. Consistently the dogs returned from their stint with Mamadog as if they had been to a spa ... their coats were in great condition (like many Jack Russell's they have a tendency to skin problems), no weight gain and in fact were definitely a tad melancholy to say good-bye to Lennie and Adrian!
We have since moved to Bangkok and once again Mamadog organized the full door to door service. All we had to do was choose the date of arrival!
We wholeheartedly recommend Mamadog to anyone who is about to relocate or already living in Kuala Lumpur.
We will surely miss their extraordinary service.
Scott, Bridget, Munro + Kenzie Watters ............
+ Guinness and Murphy
Boarding & Relocation Story
owner's name: Agnes & Paul Sanders
furkid's name: Yumi, x-files
Lennie and Adrian from Mamadog are more like the answer to our prayers, all we had to provide them were the country we where heading to, dates and copy of passports, oh and a crate for Yumi's flight. Mamadog took care of all the administration for the move as well as liaison with our appointed administrator over in Singapore. We had no worries boarding our gal over at Mamadog for three months, she's been there on several occasions when we were on holiday. In fact, we jokingly called it her doggy summer camp.
Before we even reach Mamadog, she was happily jumping in the car when she recognised the stretch of familiar roads. Three months later, Yumi finally arrived at the quarantine in Singapore. She must had been enjoying herself with Lennie's home baked treats, even our administrator in Singapore commented how well and relaxed she looked. Looking back, we're thankful that we found Lennie and Adrian.
With their help, we could concentrate with other aspects of the move and still have a peace of mind that our little girl was in safe hands and experienced dog handlers, playtime with her doggy companions and daily walks.
While in Malaysia we had tried several home boarders before settling on Mamadog. and now in Singapore once again we are moving though different home boarders. All because the saying “good help is hard to find” is sadly too true. So, to save you the trouble in finding good help, if you need someone to handle your pet's relocating or even just a simple boarding stay I can't recommend Lennie and Adrian from Mamadog enough. Dealing with them has been an absolute pleasure every step of the way.
Paul and Agnes Sanders Singapore
Boarding & Relocation Story
Owner's name: Daphne
furkid's name: Elvis, Beagle
from: Kuala Lumpur to: Singapore
We have been using Mamadog for nearly 2 years.
Our beagle loves going there where he gets to hang out and play with all the other furkids. Mamadog has been a lifesaver when we have travelled outside of KL and needed someone to take care of our dog. We usually just drop him off there on our way to the airport and pick him up on the way back. What we like about Mamadog is that it really feels like a "home away from home"! The dogs are not caged up and free to do as they please. They are also taken for walks. Usually, if we are on a long trip, Lennie takes him to Papadog for a grooming session so Elvis always looks handsome and smells lovely when we collect him!
We are eternally grateful that we had a place that we could leave Elvis without worrying about him as the standard of care provided has been excellent! Lennie and Adrian are clearly dog-lovers and they have always been very cheerful and happy to see Elvis.
Lennie also helped us with the entire relocation/paperwork process when we left Malaysia, which was very helpful. I only hope we can find somewhere just as efficient in our new location. Thank you Mamadog, we will miss you!
Elvis & Family xoxo
Boarding & Relocation Story
owner's name: Cherly Drysdale
furkid's name: Andi, Hamish & Cameron,
Westies
My 3 Westie dogs have been looked after by Mamadogs for 4 months in preparation for export to Australia and their care has been extraordinary!
I was a bit sad when they left with Lennie for such a long time, but they have been in such good hands that I haven't worried about them at all.
I recommend them to anyone who has as precious a dog as mine are!
